Cancellation Policy
Cancellation Policy
Last Updated: 9 September 2026
At KD Mart, we understand that customers may sometimes need to cancel an order.
1. Order Cancellation
Customers may request cancellation as soon as possible after placing an order.
Cancellation requests should be submitted through:
Email: 971414hitesh@gmail.com
Phone: +91 81560 39738
Please include your order number and the name used when placing the order.
2. Cancellation Before Dispatch
If the cancellation request is received before the order has been processed or dispatched, we will make reasonable efforts to cancel the order.
If payment has already been received, an eligible refund will be processed through the applicable payment method.
3. Cancellation After Dispatch
Once an order has been dispatched or handed over to the shipping provider, cancellation may no longer be possible.
In such cases, the customer may need to follow the applicable Return & Refund Policy after receiving the product.
4. Cancellation Due to Product Unavailability
KD Mart may cancel an order if a product becomes unavailable, cannot be fulfilled, or if there is an error in product information or pricing.
Where payment has already been received, an applicable refund will be processed.
5. Fraudulent or Suspicious Orders
KD Mart reserves the right to cancel orders that appear fraudulent, unauthorized, abusive, or otherwise suspicious.
6. Contact Us
KD Mart
Website: https://kdmmart.shop
Email: 971414hitesh@gmail.com
Phone: +91 81560 39738
Last Updated: 9 September 2026